Frequently Asked Questions

Q: How long is the trial period?

A: The trial period typically lasts between 5-12 months, depending on the merchant partner. After the trial, you may have the opportunity to transition to another partner based on availability and demand. For instance, holiday seasons often create additional opportunities.

Q: How soon can I start?

A: Start dates depend on completing all onboarding steps and underwriting. If all documents are submitted promptly and before the 25th of each month, you would begin within 30 days.

Q: When does training begin?

A: Initial training begins after your setup process with Launchpad Pro, where you transition to your merchant services partner. (After you've completed document submissions and setup).  

Q: How long does training last?

Initial training takes less than three days and prepares you to manage your responsibilities using the platform Riskdefy. Ongoing training, such as quarterly updates or seasonal processes, may be provided based on your partner’s requirements.

Q: What does an Ecommerce Business Owner (EBO) do?

A: Ecommerce Resellers help international merchants sell to U.S. customers by facilitating payments and managing returns through established systems.

Q: Do I handle customer returns?

A: Sometimes! But resellers have minimal involvement in customer returns. Most of this process is now automated or managed by third-party systems to ensure efficiency and compliance.

Q: Do I need to manage day-to-day operations?

A: No. Your responsibilities are primarily administrative during onboarding, such as setting up an LLC, submitting documents, and staying compliant. Once systems are live, your role becomes largely hands-off

Q: How much will I earn?

A: Ecommerce Resellers earn a guaranteed $1,000/month.

Q: How does the Referral Program work?

A: You can earn $1,000 for every referral who qualifies and moves forward with a merchant partner. Since the international ecommerce merchants are on a trial basis, we are always in need of new EBOs. There’s no cap—refer as many people as you’d like during your first merchant relationship!

Q: When will I be paid?

A: Payments are processed monthly. For example, if you start in December and complete all steps by the 20th, you could receive your first paycheck in mid-January.

Q: Can I focus on referalls primarily?

A: Yes, referrals are an excellent way to maximize your earnings. With no limit on how many people you can refer, this can become a primary income stream!